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Latest News 20-05-2012: |
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 Scheduled Maintenance: Webmail software patches
Posted on 17/05/12 3:44pm
This announcement only applies to our Corporate and Business plan users
Our providers have scheduled the installation of the latest Atmail software patches todat after midnight. The patches are a major release update containing more than 100 fixes and improvements to the Atmail system.
Start Time: 18/05/2012 00:00 NZST
End Time: 18/05/2012 01:00 NZST
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O.S Updates on the Shared Linux cluster
Posted on 17/05/12 2:54pm
This announcement only applies to our Corporate and Business plan users
On Tuesday, 29th May our upstream providers will be upgrading our the Shared Linux cluster in order to keep it secure. The upgrade will be to the Operating System itself, and will not change the PHP version.
However, some underlying OS packages will be upgraded - for example 'imagemagick' - and it's possible this may affect some customer websites.
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Telecom / Xtra Outgoing SMTP email issues
Posted on 8/05/12 5:20pm
We have had a few clients contact us who have said that they are having trouble sending emails, and they are using Telecom / Xtras SMTP servers to send their domain based email. We believe this is a known problem with telecoms Yahoo service provider. If you are having trouble, please contact them about resolving this
Alternatively you can also use our SMTP servers to send out email, if your hosting plan supports it. Details on setting it up can be found at http://loungenetwork.co.nz/faqman/index.php?op=view&t=90
If you are not one of our clients, but are reading this because you are a Telecom / Xtra customer, and trying to find a solution to this problem, please contact us if you want to move your hosting to our servers. We do provide SMTP servers with most of our hosting plans, which allows you to bypass your ISP when it comes to sending emails. You can contact us at http://www.loungenetwork.co.nz/contact.php
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Scheduled Maintenance: Shared Mail Platform 09/05/12
Posted on 2/05/12 2:25pm
Our providers will be carrying out maintenance on the Shared Mail platform, at the Albany Datacentre, on 09/05/2012 between the hours of 12:00am and 2:00am. This only applies to clients on our Unmetered hosting plans, and not to clients on our CPanel plans.
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New control panel for ourUnmetered NZ based hosting plans - Coming Soon!
Posted on 18/04/12 4:47pm
We are pleased to announce that our providers are working flat out to create a new hosting Control Panel for our Unmetered web hosting plans. Once it is ready we will provide an update on this page.
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Mail Platform problem causing mail retrieval issues - Auckland datacentre
Posted on 18/04/12 2:59pm
There was a hardware issue at the Auckland datacentre between 11:30am and 12:30pm today which caused problems for some clients receiving email off the server. In some case it also caused problems sending emails. No emails were lost, as all email was queued on the server. This only affected those clients hosted at the Auckland datacentre on our Corporate and Business hosting No limits plans
This has now been resolved.
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Hosting server upgrades on our No Limits Linux web hosting plans
Posted on 4/04/12 6:41pm
As part of our Linux shared hosting upgrade project, we plan to split customer accounts over multiple storage servers. This will take place during the following maintenance window:
12/04/2012 12AM to 6AM
We do not anticipate any downtime or performance impact for your sites due to the migration. If you do notice problems with your sites on the morning of the migration, please contact us and we will investigate immediately.
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Unable to receive emails at Albany datacentre - RESOLVED
Posted on 1/04/12 3:58pm
THIS ISSUE HAS NOW BEEN RESOLVED
One of the storage servers in our shared mail cluster is having performance problems. This is resulting it delays in downloading mail via POP and IMAP for approximately 1/2 of the mailboxes. At this stage our providers suspect a failed disk is the problem. They are investigating further and we'll update this announcement when we have more information.
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