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To
cancel your hosting account, we require our hosting clients to fill in the following 'Hosting Account Cancellation
Form' below, and submit it to us a minimum of
10 days before
the
end of
your current
billing
cycle.
Failure to
give us this 10 days notice, will mean that
you will be charged for the next full month of
hosting, as per section 13 of our Terms
of Service. The 10 day notice is required
because we also have to pay our upstream
providers
in
advance for your hosting account. For your reference,
our billing cycle starts on the 1st day of the
calendar
month,
and ends on the last day of the calendar month,
and is prepay. Please
note that we don't provide any prorata refunds,
for any unused part month/s of hosting that you may have paid in advance.
Once
we have received your cancellation request,
your account will then be cancelled
at the
end of
the current
billing cycle, or at the end of the period that you have prepaid for.
We will email you back to confirm
the cancellation.
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